Current Openings
\r\n- \r\n
- \r\n
\r\n work AM/DM Category-Plant\r\n
\r\n\r\n\r\nRole Overview:
\r\n\r\n Role Overview: Ferns & Petals (FNP) is the leader and pioneer of\r\n the concept of gifting in India. Started in 1994 as a flower\r\n Shop in Delhi, we have now over 430 outlets all over India,\r\n delivering happiness across 500+ cities. We also have an\r\n international presence in UAE, Singapore, Qatar, Kuwait etc.\r\n with further plans of quick expansion. This position is for the\r\n FNP India. We are seeking a dynamic and experienced individual\r\n to join our team as Lead Category for Plants products, including\r\n plant,pots and Flowers. This role will be based in Gurgaon and\r\n will be responsible for driving the growth and success of these\r\n categories within FNP's retail operations.\r\n
\r\n\r\nResponsibilities
\r\n- \r\n
- \r\n Develop and execute strategic plans to drive sales, revenue,\r\n and profitability for the Plant category.\r\n \r\n
- \r\n Conduct market research and analysis to identify trends,\r\n customer preferences, and competitive landscape within the\r\n Plant category.\r\n \r\n
- \r\n Source and onboard high-quality vendors and suppliers for\r\n Plant, Plant pots and Flower products, ensuring a diverse and\r\n appealing product assortment.\r\n \r\n
- \r\n Negotiate favorable terms, pricing, and contracts with vendors\r\n to maximize margins and maintain competitive pricing in the\r\n market.\r\n \r\n
- \r\n Collaborate with cross-functional teams, including marketing,\r\n operations, and procurement, to ensure seamless execution of\r\n category initiatives and promotions.\r\n \r\n
- \r\n Monitor inventory levels, sales performance, and product\r\n assortment to identify opportunities for optimization and\r\n growth.·\r\n \r\n
- \r\n Lead product development initiatives, including new product\r\n launches, packaging design, and quality assurance.\r\n \r\n
- \r\n Implement effective merchandising strategies and visual\r\n displays to enhance the presentation and appeal of plant\r\n products in retail stores.\r\n \r\n
- \r\n Train and develop the sales team on product knowledge, selling\r\n techniques, and customer service standards related Plant\r\n categories.\r\n \r\n
- \r\n Maintain awareness of industry trends, regulatory\r\n requirements, and best practices in Plant category, and\r\n incorporate them into business strategies.\r\n \r\n
Desired Skills & Experience
\r\n- \r\n
- \r\n Bachelor's degree in Business Administration, Marketing, or\r\n related field. Master’s degree preferred.\r\n \r\n
- \r\n 5+ years of experience in category management, product\r\n management, or retail operations, with a focus on Plant\r\n products preferred\r\n \r\n
- \r\n Proven track record of driving sales and profitability in a\r\n retail environment, with a focus on category growth and\r\n expansion.\r\n \r\n
- \r\n Excellent negotiation skills and ability to build strong\r\n relationships with vendors and suppliers.\r\n \r\n
- \r\n Strategic thinker with analytical skills and the ability to\r\n translate data into actionable insights and initiatives.\r\n \r\n
- \r\n Creative mindset with a passion for innovation and product\r\n development. Strong leadership abilities with experience in\r\n leading and developing teams.\r\n \r\n
Functional /Leadership Competencies:
\r\n- \r\n
- Excellent Communication Skills. \r\n
- \r\n Clarity of Thought (Sequential/logical presentation in\r\n explaining a subject matter) Adaptability/Flexibility to\r\n change (New ideas/ new concepts).\r\n \r\n
- Creativity (Initiatives for change/ new ideas). \r\n
- \r\n Excellent analytical and quantitative skills; ability to make\r\n decisions backed up by data and metrics.\r\n \r\n
- \r\n Positive, pro-active attitude with a willingness to dynamic\r\n environment.\r\n \r\n
\r\n\r\n Please send us your CV at\r\n careers@fnp.com\r\n
\r\n Apply Now\r\n \r\n - \r\n
\r\n work Lead Category Fresh\r\n
\r\n\r\n\r\nRole Overview:
\r\n\r\n Ferns & Petals (FNP) is the leader and pioneer of the concept of\r\n gifting in India. Started in 1994 as a flower Shop in Delhi, we\r\n now have over 400 outlets all over India, delivering happiness\r\n across 500+cities. We also have an international presence in\r\n UAE, Singapore, Qatar, Kuwait etc. with further plans of quick\r\n expansion. This position is for the FNP India.\r\n
\r\n\r\n We seek a dynamic and experienced individual to join our team as\r\n Lead Category (Fresh) and look after Flowers and Plant Category.\r\n This role will be based in Gurgaon and will drive the growth and\r\n success of these categories within FNP's retail\r\n operations.Position\r\n
\r\n\r\nResponsibilities
\r\n- \r\n
- \r\n Develop and execute strategic plans to drive sales, revenue,\r\n and profitability of the assigned category.\r\n \r\n
- \r\n Conduct market research and analysis to identify trends,\r\n customer preferences, and competitive landscape within the\r\n assigned category.\r\n \r\n
- \r\n Source and onboard high-quality vendors and supplier, ensuring\r\n a diverse and appealing product assortment.\r\n \r\n
- \r\n Negotiate favorable terms, pricing, and contracts with vendors\r\n to maximize margins and maintain competitive pricing in the\r\n market.\r\n \r\n
- \r\n Collaborate with cross-functional teams, including marketing,\r\n operations, and procurement, to ensure seamless execution of\r\n category initiatives and promotions.\r\n \r\n
- \r\n Monitor inventory levels, sales performance, and product\r\n assortment to identify opportunities for optimization and\r\n growth.\r\n \r\n
- \r\n Lead product development initiatives, price modelling and\r\n gross margin along with focus on new product launches,\r\n packaging design, and quality assurance for assigned\r\n categories.\r\n \r\n
- \r\n Implement effective merchandising strategies and visual\r\n displays to enhance the presentation and appeal of products in\r\n retail stores.\r\n \r\n
- \r\n Train and develop the team on product knowledge and customer\r\n service standards related to assigned categories.\r\n \r\n
- \r\n Maintain awareness of industry trends, regulatory\r\n requirements, and best practices and accordingly incorporate\r\n them into business strategies.\r\n \r\n
Desired Qualification and Experience:
\r\n- \r\n
- \r\n Bachelor's degree in Business Administration, Marketing, or\r\n related field. Master’s degree preferred.\r\n \r\n
- \r\n 8+ years of experience in category management, product\r\n management, or retail operations.\r\n \r\n
- \r\n Strong understanding of market dynamics, product trends, and\r\n supplier landscape for assigned category.\r\n \r\n
- \r\n Proven track record of driving sales and profitability in a\r\n retail environment, with a focus on category growth and\r\n expansion.\r\n \r\n
- \r\n Excellent negotiation skills and ability to build strong\r\n relationships with vendors and suppliers.\r\n \r\n
- \r\n Strategic thinker with analytical skills and the ability to\r\n translate data into actionable insights and initiatives.\r\n \r\n
- \r\n Creative mindset with a passion for innovation and product\r\n development.\r\n \r\n
- \r\n Strong leadership abilities with experience in leading and\r\n developing teams.\r\n \r\n
Preferred Qualifications:
\r\n- \r\n
- \r\n Strong leadership abilities with experience in leading and\r\n developing teams.\r\n \r\n
- \r\n Knowledge of transfer pricing, cross-border taxation, and\r\n inter-company transactions.\r\n \r\n
- Prior experience with ERP systems like Navision. \r\n
\r\n\r\n Please send us your CV at\r\n careers@fnp.com\r\n
\r\n Apply Now\r\n \r\n - \r\n
\r\n workManager - Global Shared Services\r\n (GSS)\r\n
\r\n\r\n\r\nAbout FNP
\r\n\r\n FNP is a leading omnichannel company, offering a wide range of\r\n gifting solutions and experiences. With a strong presence both\r\n in India and globally, we are committed to delivering memorable\r\n experiences to our customers.\r\n
\r\n\r\nPosition Overview
\r\n\r\n We are seeking a highly skilled and experienced Manager - GSS to\r\n oversee our overseas accounting operations. The ideal candidate\r\n will be a CA Qualified professional, who can manage global\r\n accounting and financial reporting for our international\r\n business units. The role requires hands-on expertise in managing\r\n overseas financial operations, ensuring compliance with\r\n international accounting standards, and working closely with\r\n global teams.\r\n
\r\n\r\nResponsibilities
\r\n- \r\n
- \r\n Manage and oversee the global accounting operations, including\r\n accounts payable, accounts receivable, general ledger, and\r\n financial reporting for international business units.\r\n \r\n
- \r\n Lead and coordinate the month-end and year-end closing\r\n processes for international subsidiaries.\r\n \r\n
- \r\n Prepare and review financial statements, ensuring accurate and\r\n timely reporting.\r\n \r\n
- \r\n Implement and monitor financial controls, ensuring compliance\r\n with local and international regulations.\r\n \r\n
- \r\n Support the preparation of audit requirements for\r\n international entities and liaise with auditors.\r\n \r\n
- \r\n Collaborate with cross-functional teams, including tax,\r\n treasury, and compliance, to ensure cohesive financial\r\n reporting and governance across the organization.\r\n \r\n
- \r\n Drive continuous process improvements in financial operations\r\n and reporting.\r\n \r\n
- \r\n Monitor and manage foreign exchange exposure and currency\r\n fluctuations for international transactions.\r\n \r\n
- \r\n Ensure accurate consolidation of global financials into the\r\n group’s financial reporting.\r\n \r\n
Key Requirements:
\r\n- \r\n
- CA Qualified (Chartered Accountant). \r\n
- IFRS knowledge is preferred \r\n
- \r\n 3+ years of experience in accounting, with at least 3 years\r\n focused on overseas or global accounting operations.\r\n \r\n
- \r\n Strong understanding of international financial regulations\r\n and compliance.\r\n \r\n
- \r\n Proficiency in accounting software (e.g., Navision) and\r\n advanced MS Excel skills.\r\n \r\n
- \r\n Excellent communication and leadership skills to work\r\n effectively with global teams.\r\n \r\n
- \r\n Ability to work independently and manage multiple priorities\r\n in a fast-paced environment.\r\n \r\n
- \r\n Analytical mindset with strong attention to detail and\r\n problem-solving abilities.\r\n \r\n
Preferred Qualifications:
\r\n- \r\n
- \r\n Experience working in a global shared services environment.\r\n \r\n
- \r\n Knowledge of transfer pricing, cross-border taxation, and\r\n inter-company transactions.\r\n \r\n
- Prior experience with ERP systems like Navision. \r\n
\r\n\r\n Please send us your CV at\r\n careers@fnp.com\r\n
\r\n Apply Now\r\n \r\n - \r\n
\r\n workManager- Customer Experience\r\n
\r\n\r\n\r\nJob Summary
\r\n\r\n We are seeking an experienced Manager to lead our fulfillment\r\n operations and customer service team in the Q-commerce space. In\r\n this role, you will oversee all aspects of fulfillment\r\n operations while ensuring seamless customer service to support\r\n our rapid delivery services.\r\n
\r\n\r\nResponsibilities
\r\n- \r\n
- \r\n Develop and implement strategies to enhance customer service\r\n operations, ensuring alignment with overall company objectives\r\n and customer experience goals and service level agreements\r\n (SLAs).\r\n \r\n
- \r\n Lead and manage a team of fulfilment supervisors, customer\r\n service managers, and representatives, providing leadership,\r\n guidance, and mentorship.\r\n \r\n
- \r\n Implement strategies to continuously improve the customer\r\n experience throughout the fulfilment process.\r\n \r\n
- \r\n Collect and Analyze call center statistics and adjust\r\n processes to reduce the touchpoints and exceed goals.\r\n \r\n
- \r\n Monitor and analyze key performance metrics (KPIs - Inbound,\r\n Chat & Emails) related to fulfilment efficiency, order\r\n accuracy, on-time delivery, and customer satisfaction.\r\n \r\n
- \r\n Collaborate closely with cross-functional teams including\r\n logistics, technology, marketing, and finance and external\r\n franchise to streamline operations and enhance customer\r\n service capabilities.\r\n \r\n
- \r\n Implement best practices and processes to streamline\r\n operations and improve responsiveness to customer inquiries\r\n and issues.\r\n \r\n
- \r\n Oversee the resolution of escalated customer complaints and\r\n complex issues, ensuring timely and satisfactory resolutions.\r\n \r\n
- \r\n Stay updated with industry trends and customer service\r\n innovations to recommend and implement improvements in service\r\n delivery.\r\n \r\n
Desired Skills:
\r\n- \r\n
- \r\n Bachelor’s degree in business administration, Marketing,\r\n Operations Management, or a related field; MBA will be\r\n preferred, not mandatory.\r\n \r\n
- \r\n Proven experience (8+ years) in managing customer service\r\n operations, preferably in a Customer Facing or multi-location\r\n environment.\r\n \r\n
- \r\n Strong leadership skills and have managed Call centers with\r\n the ability to inspire and motivate teams to achieve goals and\r\n exceed expectations.\r\n \r\n
- \r\n Excellent analytical and problem-solving abilities, with a\r\n track record of driving process improvements and operational\r\n efficiencies.\r\n \r\n
- \r\n Exceptional communication and interpersonal skills, with the\r\n ability to interact effectively with stakeholders at all\r\n levels.\r\n \r\n
- \r\n Demonstrated success in implementing customer service\r\n strategies that enhance customer satisfaction and loyalty.\r\n Proficiency in data analysis tools/software.\r\n \r\n
\r\n\r\n Please send us your CV at\r\n careers@fnp.com\r\n
\r\n Apply Now\r\n \r\n - \r\n
\r\n workSr. Manager- Customer Experience\r\n
\r\n\r\n\r\nJob Summary
\r\n\r\n We are seeking an experienced Senior Manager to lead our\r\n fulfillment operations and customer service team in the\r\n Q-commerce space. In this role, you will oversee all aspects of\r\n fulfillment operations while ensuring seamless customer service\r\n to support our rapid delivery services.\r\n
\r\n\r\nResponsibilities
\r\n- \r\n
- \r\n Develop and implement strategies to enhance hyperlocal\r\n customer service operations, ensuring alignment with overall\r\n company objectives and customer experience goals and service\r\n level agreements (SLAs).\r\n \r\n
- \r\n Lead and manage a team of fulfillment supervisors, customer\r\n service managers, and representatives, providing leadership,\r\n guidance, and mentorship Implement strategies to continuously\r\n improve the customer experience throughout the fulfillment\r\n process.\r\n \r\n
- \r\n Monitor and analyze key performance metrics (KPIs) related to\r\n fulfillment efficiency, order accuracy, on-time delivery, and\r\n customer satisfaction.\r\n \r\n
- \r\n Collaborate closely with cross-functional teams including\r\n logistics, technology, marketing, and finance and external\r\n franchise to streamline operations and enhance customer\r\n service capabilities.\r\n \r\n
- \r\n Implement best practices and processes to streamline\r\n operations and improve responsiveness to customer inquiries\r\n and issues.\r\n \r\n
- \r\n Oversee the resolution of escalated customer complaints and\r\n complex issues, ensuring timely and satisfactory resolutions.\r\n \r\n
- \r\n Stay updated with industry trends and customer service\r\n innovations to recommend and implement improvements in service\r\n delivery.\r\n \r\n
Desired Skills:
\r\n- \r\n
- \r\n Bachelor's degree in Business Administration, Marketing,\r\n Operations Management, or a related field; MBA will be\r\n preferred, not mandatory.\r\n \r\n
- \r\n Proven experience (7+ years) in managing customer service\r\n operations, preferably in a hyperlocal or multi-location\r\n environment.\r\n \r\n
- \r\n Strong leadership skills with the ability to inspire and\r\n motivate teams to achieve goals and exceed expectations.\r\n \r\n
- \r\n Excellent analytical and problem-solving abilities, with a\r\n track record of driving process improvements and operational\r\n efficiencies.\r\n \r\n
- \r\n Exceptional communication and interpersonal skills, with the\r\n ability to interact effectively with stakeholders at all\r\n levels.\r\n \r\n
- \r\n Demonstrated success in implementing customer service\r\n strategies that enhance customer satisfaction and loyalty.\r\n Proficiency in data analysis tools/software\r\n \r\n
\r\n\r\n Please send us your CV at\r\n careers@fnp.com\r\n
\r\n Apply Now\r\n \r\n \r\n\r\n - \r\n
\r\n workAssistant Manager-HRIS\r\n
\r\n\r\n\r\nOverview
\r\n\r\n Ferns & Petals (FNP) is the leader and pioneer of the concept of\r\n gifting in India. Started in 1994 as a Flower Shop in Delhi, we\r\n have now over 430 outlets all over India, delivering happiness\r\n across 500+ cities. We also have international presence in UAE,\r\n Singapore, Qatar, Kuwait etc. with further plans of quick\r\n expansion. This position is for the Ecommerce division of FNP\r\n India, FNP UAE, FNP Singapore (fnp.com, fnp.ae & fnp.sg\r\n respectively).\r\n
\r\n\r\n\r\n We are seeking an experienced HRIS professional to manage\r\n information, automate workflows and streamline HR process. The\r\n ideal candidate will have strong analytical and problem-solving\r\n skills.\r\n
\r\n\r\n\r\n Note: Candidate with experience on ZingHR portal is preferred.\r\n
\r\n\r\nResponsibilities
\r\n\r\nSystem Implementation and Maintenance:
\r\n- \r\n
- \r\n Overseeing the implementation of new HRIS systems or upgrades\r\n to existing systems.\r\n \r\n
- \r\n Ensuring that the HRIS meets the organization's needs and\r\n objectives.\r\n \r\n
- \r\n Managing system configuration, customization, and integration\r\n with other systems, wherever required.\r\n \r\n
Data Management and Integrity:
\r\n- \r\n
- \r\n Ensuring the accuracy and integrity of HR data stored in the\r\n system.\r\n \r\n
- \r\n Developing and implementing data governance policies and\r\n procedures.\r\n \r\n
- \r\n Regularly auditing data to identify and rectify discrepancies\r\n or errors.\r\n \r\n
User Support and Training:
\r\n- \r\n
- \r\n Providing technical support and troubleshooting assistance to\r\n HRIS users.\r\n \r\n
- \r\n Developing and delivering training programs to educate HR\r\n staff and other system users on how to effectively utilize the\r\n HRIS.\r\n \r\n
- \r\n Creating user guides and documentation to assist with system\r\n usage.\r\n \r\n
Reporting and Analytics:
\r\n- \r\n
- \r\n Generating reports and analytics to provide insights into HR\r\n metrics and trends.\r\n \r\n
- \r\n Designing custom reports to meet specific informational needs\r\n of HR and other stakeholders.\r\n \r\n
- \r\n Analyzing data to identify opportunities for process\r\n improvements and strategic decision-making.\r\n \r\n
Compliance and Security:
\r\n- \r\n
- \r\n Ensuring compliance with data privacy regulations and other\r\n legal requirements.\r\n \r\n
- \r\n Implementing security measures to protect sensitive HR data\r\n from unauthorized access or breaches.\r\n \r\n
- \r\n Keeping abreast of regulatory changes and industry best\r\n practices related to HRIS security and compliance.\r\n \r\n
Project Management:
\r\n- \r\n
- \r\n Leading or participating in HRIS-related projects, such as\r\n system upgrades, migrations, or process improvements.\r\n \r\n
- \r\n Developing project plans, timelines, and budgets, and ensuring\r\n projects are completed on schedule and within budget.\r\n \r\n
- \r\n Coordinating cross-functional teams and stakeholders to\r\n achieve project objectives.\r\n \r\n
Desired Skills
\r\n- \r\n
- \r\n Able to handle AS-IS configurations of all the modules of HRMS\r\n like Core HR, Recruitment, Onboarding, separation, Leave and\r\n Attendance, Performance Management, LMS, Travel and expenses\r\n modules etc, Independently.\r\n \r\n
- \r\n Deliver end to end implementation of Digital HRMS within the\r\n set timeline.\r\n \r\n
- \r\n Serve as the go-to subject matter expert for the system used\r\n in the organization (e.g., Workday, Oracle, ZingHR)\r\n \r\n
- \r\n Serve as a system administrator for HR systems and\r\n applications.\r\n \r\n
- Evaluate HR systems to identify points of improvement. \r\n
Functional/Leadership Competencies
\r\n- \r\n
- Excellent Communication Skills both verbal and written. \r\n
- \r\n Clarity of thought (Sequential/logical presentation explaining\r\n a subject matter).\r\n \r\n
- \r\n Adaptability/Flexibility to change (New ideas/ new concepts).\r\n \r\n
- Creativity (Initiatives for change/new ideas). \r\n
- \r\n Excellent analytical and quantitative skills; ability to make\r\n decisions backed up by data and metrics.\r\n \r\n
- \r\n Attention to detail with proven ability to manage multiple\r\n projects, competing for priorities simultaneously.\r\n \r\n
- \r\n Positive, pro-active attitude with a willingness to anticipate\r\n and manage change in a highly dynamic environment.\r\n \r\n
\r\n\r\n Please send us your CV at\r\n careers@fnp.com\r\n
\r\n Apply Now\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n - \r\n
\r\n workSenior Executive Seo\r\n Ecommerce\r\n
\r\n\r\n \r\n\r\n\r\nResponsibilities
\r\n- \r\n
- \r\n Develop and execute effective SEO strategies to improve our\r\n website's visibility and organic search ranking across major\r\n search engines.\r\n \r\n
- \r\n Conduct thorough keyword research to identify target keywords\r\n and phrases that align with our business objectives and\r\n audience intent.\r\n \r\n
- \r\n Optimize on-page elements including meta tags, headers, and\r\n content to enhance relevancy and improve search engine\r\n crawlability.\r\n \r\n
- \r\n Monitor website performance using SEO tools and analytics\r\n platforms to track keyword rankings, organic traffic, and\r\n other key metrics.\r\n \r\n
- \r\n Perform technical SEO audits to identify and address website\r\n issues such as crawl errors, broken links, and site speed\r\n issues.\r\n \r\n
- \r\n Collaborate with content creators, developers, and other teams\r\n to implement SEO recommendations and ensure alignment with\r\n overall marketing strategies.\r\n \r\n
- \r\n Stay updated with the latest industry trends, search engine\r\n algorithm updates, and best practices to refine and improve\r\n our SEO approach continually.\r\n \r\n
- \r\n Stay abreast of emerging technologies and tools in SEO and\r\n recommend innovative strategies to stay ahead of the\r\n competition.\r\n \r\n
- Expert in Creating Quality Backlinks \r\n
Requirements
\r\n- \r\n
- \r\n Proven experience as a professional photographer with a\r\n portfolio showcasing festive or cultural photography.\r\n \r\n
- \r\n Proficiency in photo editing software (Adobe Photoshop,\r\n Lightroom, etc.).\r\n \r\n
- \r\n Strong understanding of lighting, composition, and color\r\n theory.\r\n \r\n
- \r\n Ability to work independently and manage the entire shoot from\r\n planning to final edits.\r\n \r\n
- Excellent organizational and time management skills. \r\n
- Strong communication and interpersonal skills. \r\n
- \r\n Flexibility to work within the tight deadlines typically\r\n associated with seasonal campaigns.\r\n \r\n
Preferred Qualifications
\r\n- \r\n
- Experience with product and lifestyle photography. \r\n
- \r\n Familiarity with Indian festivals and cultural nuances,\r\n particularly Rakhi.\r\n \r\n
- \r\n Ability to direct models and manage on-site shoot logistics.\r\n \r\n
\r\n\r\n Please send us your CV at\r\n careers@fnp.com\r\n
\r\n Apply Now\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n\r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n